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How a drive-thru lane
was rebuilt on the model
before a bollard moved

TOUR
The property

A drive-thru restaurant — lane, order point, dining room and back of house.

Industry

Food service / Drive-thru

What runs on the twin

Lane layout, stacking measurement, clearance checks

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About this building

Operations and development leads deciding which sites justify a lane rebuild. This is a twin we built and keep, not an account we hold. The measure tool works on the geometry itself, including placed equipment. A change is staged on the twin and previewed before it is committed, and every save is a point you can return to.

The problem: a lane change is a groundworks bill

Moving an order point means saw-cutting, drainage and a lane closed for a week. The case for doing it rests on how many more cars the lane holds afterwards, and that number was being estimated from a site plan and a walk around the building.

An estimate is enough to start an argument and not enough to sign off a capital request.

What the twin holds

The lane, the order point, the pay and pickup windows, the canopy and its clearance height, all measurable against each other.

What came out of it

Stacking counted in car lengths before and after a second pre-browse board, on the same measurements both times.

Re-measuring the drive-thru

USE CASE

Stacking counted between the order point, pay and pickup, then re-counted after the board moves. The site twin from above with the drive-thru lane traced along the building. The order point, the pay window and the pickup window are measured out along the lane, and the stacking room between them is counted in car lengths. A second pre-browse board is placed and the queue re-measured, so the gain is a number before it is a purchase.

Dining room reseat. Tables and booths moved at true size to test a new cover count against clearances.

USE CASE

The lane timer, the headset base and the menu boards are assets with a service record. When the pre-browse board is added, it lands on the register the day it is installed rather than a year later.

  • Testing a layout change:
    Move the order point on the twin and see what it does to stacking before groundwork is booked.

  • Checking clearances:
    The canopy height and the lane width are on the model, so a delivery truck path can be checked.

  • Briefing the contractor:
    Hand over the measured lane rather than a sketch on a site plan.

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Next story The sandwich line, to the inch A counter refit checked against the geometry it has to fit into. Index All stories and worked examples Customer stories and worked examples on demo twins, in one place.

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