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How a kitchen was planned
into a footprint that was
never meant to hold one

TOUR
The property

A travel centre — forecourt, shop, beverage wall and a hot food line.

Industry

Fuel retail / Foodservice

What runs on the twin

Equipment fit, queue and door swing, refrigeration access

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About this building

Format and store-development teams working out what fits before a build package is issued. This is a twin we built and keep, not an account we hold. Equipment is placed at true width, depth and height and can be moved on the model, so an aisle is measured rather than assumed. Services sit on their own layer behind the finishes.

The problem: everything competes for the same floor

Adding an order kiosk sounds like a small change until the queue in front of it meets the cooler doors behind it. Door swing, queue space and walkway are all real dimensions, and on a store this size they are all fighting for the same few metres.

Working that out on site means the equipment is already bought.

What the twin holds

The cooler run, the hot line, the beverage wall and the kiosks at true size, with the refrigeration and power behind them on their own layer.

What came out of it

A second kiosk placed at real dimensions, with the queue and the cooler door swing measured against each other before anything was ordered.

One more kiosk

USE CASE

A second order kiosk placed at true size, with the queue and the cooler door swing measured against each other. The store twin with the foodservice area broken out: the cooler run, the hot line, the beverage wall and the order kiosks, each placed at its real size. A second kiosk is added and the queue space in front of the cooler doors is measured, because the door swing and the queue are competing for the same floor. The cooler run is then isolated so the power and refrigeration behind it can be seen.

Behind the cooler wall. Finishes switched off to reach the refrigeration and power runs.

USE CASE

The cooler run, the fryers and the coffee line each hold their own uptime record, so the equipment that keeps failing is identifiable before the next format decision is made.

  • Fitting more in:
    Add equipment at true size and find out what it takes away from the aisle.

  • Checking a door swing:
    Cooler doors and a queue in the same space, measured rather than eyeballed.

  • Scoping the refrigeration:
    The runs behind the cooler wall are reachable with the finishes off.

Read another owner story

Next story New carpet, seen before it is bought A corridor finish tested on the real corridor, at real length. Index All stories and worked examples Customer stories and worked examples on demo twins, in one place.

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