A quick service restaurant with a drive-through approach, paved forecourt and outdoor seating.
IndustryFood service / Quick service
What runs on the twinWorkmanship warranties, installer records, exterior assets
Operators and area managers who inherit sites with work done under warranties nobody kept. This is a live twin we built and run for the customer, and the situations shown here are real ones from the site. Warranties are recorded against the elements they cover, with the contractor, the term and the expiry. The twin reports what is still in force at the point somebody asks about the thing it covers.
External work comes with a workmanship warranty that nobody reads after the day it is signed. It goes into a folder, the person who signed it moves on, and the site inherits a defect with a live warranty that nobody knows about.
So the defect gets quoted. Somebody comes out, prices the repair, and the operator pays for work a contractor was still contractually on the hook for.
The pavers on the drive-through approach are starting to lift, and the question is whether the installer gave any warranty. They did. Cornerstone Hardscape, five year workmanship, fourteen months still to run, contact on the record. The copilot adds the thing worth knowing: lifting at a drive-through approach is usually base settlement, which is workmanship rather than wear, so it is worth calling before paying anyone for a quote.
The patio umbrellas on the asset register. Patio umbrella, Bambrella Sirocco.
One of the patio umbrellas, opened from the outdoor seating. The crank is stiff enough that staff say it takes two people, which is how it got reported. History: winter storage and inspection, a rib replaced after wind damage, base ballast topped up.
Asking who is liable first:
The warranty answers before the quote does.
Keeping the installer on the element:
Contact details sit on the thing they installed.
Knowing the argument:
Settlement under a drive-through approach is workmanship, not wear.
How the McDonald’s twin was built, and what it can be asked to do.
Walk the finished building — levels, rooms and everything placed in them.
Cladding, brick, tile and paint dropped onto the faces that carry them.
Dimensions taken off the model, furniture and equipment placed at true size.
Bring the files you already have. We will show you the twin you keep for the life of the building.