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How a forecourt became
a list of assets you can
point at rather than search

TOUR
The property

A fuel station — forecourt, pump islands, canopy and shop.

Industry

Fuel retail / Forecourt

What runs on the twin

Asset location, canopy access, delivery clearances

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About this building

Fuel retail operations and the maintenance contractors who work across a network of sites. This is a twin we built and keep, not an account we hold. Every element on the twin keeps its own attributes and can carry an asset record. Disciplines are held as separate layers, so the canopy can be isolated from the shop.

The problem: the schedule and the site disagree

Dispensers, canopy lighting and tank equipment all live on a schedule somewhere. Finding the one that failed means matching a line in a spreadsheet to a thing on a forecourt, usually over the phone, usually to a contractor who has never been to the site.

The schedule is accurate until the day something is replaced and nobody updates it.

What the twin holds

Each dispenser, the canopy steel and the lighting above the islands, on separate layers so the canopy can be reached without the shop in the way.

What came out of it

An asset found by pointing at it, and a delivery clearance measured to the underside of the canopy on the model.

Every dispenser on the register

USE CASE

Each unit opened on the twin with its record, position and service history. The site twin from above, then down onto the pump islands. Each dispenser is clicked in turn and answers with its position, its type and its record. The canopy is isolated on its own so the steel and the lighting above the islands can be reached without the shop in the way, and the height to the underside is measured where a tanker has to pass.

Canopy isolated. The shop switched off to reach the canopy steel and the lighting above the islands.

USE CASE

A dispenser fault raised at the site lands on the dispenser, not on the address. The next contractor to attend opens the same element and reads what the last one did.

  • Finding the asset:
    Locate a dispenser or a light fitting by pointing at it rather than by reading a schedule.

  • Planning canopy work:
    Reach the structure and the lighting with the rest of the site switched off.

  • Checking a clearance:
    Measure the height a delivery vehicle has to clear, on the model.

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